Article ID : 00152691 / Last Modified : 10/18/2021

Can't get new channels on my TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps according to your TV type to add new channels.

    Android TV™ or Google TV ™ models

    1. Go to Settings
      • For models released in 2019 or later: Press the (Quick Settings) button on the remote control → select Settings
      • For other models: Press the HOME button on the remote control → select Settings
    2. The following steps will depend on your TV menu options:
      • Select Channels & Inputs ChannelsChannel setupAuto tuningDigital.
      • Select Watching TVChannel setupAuto tuningDigital.
      • Select Watching TVChannelsChannel setupAuto tuningDigital.
      • Select Watching TVChannelsChannel setupDigital setupDigital tuningDigital auto tuning.
      • Select Channel setupDigital setupDigital tuningDigital auto tuning.

    Other TV Models

    The steps to scan new channels vary depending on the available settings for your TV. Check your manual for model-specific information. Manuals are posted on your model support page.

    • Setting A
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Add Digital Channels.
      7. Select OK.
    • Setting B
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Auto Program.
      7. Select OK.
    • Setting C
      1. Press the HOME button.
      2. Select Settings.
      3. Select Digital Set-up.
      4. Select Digital Auto Tuning.
      5. Select Yes.

    *Android TV is a trademark of Google LLC.