Article ID : 00153304 / Last Modified : 07/21/2016

Error: The service cannot be accessed at this time; reference code 40.

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When accessing the Berliner Philharmoniker Digital Concert Hall, an error code appears on the screen and it cannot be used. Try changing the setting by following the steps below:

  1. Press the HOME button on the AV Receiver to open the HOME menu.
  2. Select Settings.
  3. Under the Internet Services Settings category, select Parental Control Area Code.
  4. Make sure that USA (default) or Canada is selected.
  5. If the setting is changed to a setting other than USA or Canada, change it to USA (default).