Article ID : 00153312 / Last Modified : 04/27/2021

Video noise appears in fast moving scenes when switching between scenes or at screen edges

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The Motionflow function creates interpolated images to make the picture smooth. Therefore, video noise may appear in fast-moving scenes, or when switching between scenes on your TV. If there's too much noise, change the Motionflow settings.

    Note: The display screen may differ depending on the model or operating system. The images below are just examples.

    Motionflow adjustment

    1. Open the Settings menu. These options vary depending on the model of your TV.
      • Using the Quick Settings button (For models released in 2019 or later):
        1. On the supplied remote, press the Quick Settings gear icon button.
        2. Select the Settings gear icon.
      • Using the HOME menu button:
        1. On the supplied remote, press the HOME button.
        2. Select the Settings gear icon.
    2. Adjust the Motionflow setting. This step will vary depending on your TV menu settings. Use the steps that best matches your menu::
      • Select Picture settingsPictureMotionMotionflow.
      • Select Display & SoundPictureMotionMotionflow.
      • Select Display & SoundPictureAdvanced settingsMotionMotionflow.
      • Select DisplayPictureAdvanced settingsMotionMotionflow
      • Select Picture & DisplayPicture adjustmentsAdvanced settingsMotionMotionflow.
    3. The video you're currently playing appears on the screen. While watching the video, use the arrow buttons on the remote to select a different mode that reduces the noise.

      Note: If the issue still occurs, choose Custom and then adjust the Smoothness setting.

      1. Select Custom.
        Motionflow menu showing the Custom option
      2. Select Smoothness and press the left or right button to change the level.
        Advanced settings menu showing the Smoothness option with slide bar

        Note: If the noise still isn't reduced, set Motionflow to Off or Clear.