Article ID : 00159401 / Last Modified : 01/18/2017

The same song is repeated when using the Shuffle feature on the Walkman.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Issue:

    The NW-E390 series Walkman® Shuffle function will not work (i.e., the playback pattern repeats) if the folder being played has more than 127 songs.

    Solution:

    Download and install the latest software update. Downloads are posted on your model support page.