Article ID : 00178383 / Last Modified : 07/20/2017

Blue Tint After Downloading Software Update Version 4.404 for the Projector

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Symptom

The projected picture of the VPL-VW5000ES projector rarely becomes bluish and the symptom doesn't disappear after the projector is turned off and on.

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Solution

Update the projector using the latest system software update (version 4.502 or higher). Downloads are posted on your model support page.

Note: If you can't download the update, an authorized service center can perform the update. Begin the procedure to send your Sony product into a Sony facility to be repaired.