Article ID : 00204540 / Last Modified : 11/29/2018

There's No eARC Description on the HDMI Ports or Some Menu Screens of My MASTER Series TV

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

You can use the eARC function of your MASTER Series TV even if eARC isn't shown on the HDMI® port label or some screens:

Note: The Input Select menu of your TV shows HDMI3(eARC/ARC).

  • There's no eARC description on the HDMI 3 port label.

    HDMI ARC

  • For TVs released in Latin America:
    • If you switch the input to HDMI 3, the input banner on the top of the screen shows HDMI 3/ARC.
    • The External input lock menu in the Parental lock settings displays HDMI 3/ARC.