Article ID : 00203086 / Last Modified : 10/22/2018

Termination of Gracenote Database on Certain Blu-Ray Disc Players and Home Theater Systems

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Starting February 28, 2019, the following functions using the Gracenote® service through an internet connection will be terminated:

  • Displaying disc-related information of CDs, DVDs, and Blu-ray Disc™ media.
  • The Music and Video search functions where you can download disc-related information, such as title name, track name, artist name, etc.

Note:

  • After the service termination, you won't be able to download and display CDs, DVDs, and Blu-ray Disc information with Gracenote. You can still play your discs and display information that are already in the disc.
  • The Gracenote functions will be removed on all affected devices, and on some of those, it will be removed through firmware update.
  • Refer to the official announcement regarding the termination of the Gracenote service for more information.