Article ID : 00203410 / Last Modified : 10/19/2018

Termination of Disc Information from Gracenote on Blu-ray Disc Players and Home Theater Systems

Applicable Products and Categories of This Article

Dear Valued Sony Customer,

On February 28, 2019, the functions to display disc information from the Gracenote® service will be terminated on Affected Blu-ray Disc™ Players and Home Theater systems.

After the service terminates, you will no longer be able to download and display CD, DVD, or Blu-ray Disc information from Gracenote. Information that will no longer be available includes title name, track name, and artist name. You will still be able to play your discs and display information that is included on the disc itself.

The Music Search and Video Search functions will also be unavailable after February 28, 2019.

We thank you for your understanding and apologize for any inconvenience.

Affected Models

Blu-ray Disc Players

  • BDP-BX37
  • BDP-BX38
  • BDP-BX39
  • BDP-BX57
  • BDP-BX58
  • BDP-BX59
  • BDP-BX320
  • BDP-BX350
  • BDP-BX370
  • BDP-BX510
  • BDP-BX520
  • BDP-BX650
  • BDP-S370
  • BDP-S380
  • BDP-S383
  • BDP-S390
  • BDP-S470
  • BDP-S480
  • BDP-S483
  • BDP-S490
  • BDP-S570
  • BDP-S580
  • BDP-S590
  • BDP-S770
  • BDP-S780
  • BDP-S790
  • BDP-S1700
  • BDP-S2100
  • BDP-S2200
  • BDP-S2500
  • BDP-S3100
  • BDP-S3200
  • BDP-S3500
  • BDP-S3700
  • BDP-S4100
  • BDP-S5100
  • BDP-S5200
  • BDP-S5500
  • BDP-S6200
  • BDP-S6500
  • BDP-S6700
  • BDP-S7200
  • BDP-S1700ES
  • UBP-UX80
  • UBP-X800
  • UBP-X1000ES
  • UHP-H1
 

Blu-ray Disc Home Theater Systems

  • BDV-E190
  • BDV-E290
  • BDV-E370
  • BDV-E385
  • BDV-E390
  • BDV-E490
  • BDV-E580
  • BDV-E870
  • BDV-E880
  • BDV-E980
  • BDV-E2100
  • BDV-E3100
  • BDV-E4100
  • BDV-E6100
  • BDV-E780W
  • BDV-E970W
  • BDV-E980W
  • BDV-E985W
  • BDV-N790W
  • BDV-N890W
  • BDV-N990W
  • BDV-N5200W
  • BDV-N7100W
  • BDV-N7200W
  • BDV-N8100W
  • BDV-N9100W
  • BDV-N9200W
  • BDV-N7100WL
  • BDV-N7200WL
  • BDV-N9100WL
  • BDV-N9200WL
  • BDV-T39
  • BDV-T58
  • BDV-T79
  • BDV-F500
  • BDV-IZ1000W
  • BDV-L600
  • BDV-NF620
 

Note: Not all models are sold in all countries/regions.