Article ID : 00203724 / Last Modified : 11/05/2018

I Hear Operation or Notification Sounds from Other Devices on My Bluetooth Speaker and Playback Is Cut Off

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

The multi-device connection feature of your Bluetooth® speaker allows pairing with more than one audio source. Only one device at a time can play audio.

Multi-Device Connection

If you listen to audio from your mobile device and another paired device plays a notification or operation sound, the speaker input switches to the other device and playback from your mobile device stops. To keep your audio playback from being interrupted, disconnect the other device from the speaker.