Article ID : 00203741 / Last Modified : 11/07/2018

TV Screen Turns Black for a Moment When I Connect or Disconnect Headphones or Bluetooth Devices

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If eArc mode is set to Auto, the screen of your Master Series TV turns black momentarily when audio devices are connected or disconnected from the headphones jack, or when you connect or disconnect Bluetooth® devices. This is normal operation.