IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Depending on the app (streaming service), the surround sound volume may be louder if it's streaming from a device that's connected to the(eARC/ARC) HDMI® port on your TV. To reduce the volume difference, set the Digital audio output to PCM.
- On the supplied remote, press the HOME button.
- Select Settings.
- Under TV category, select Sound.
- Select Digital audio out.
- Select PCM.