Article ID : 00205200 / Last Modified : 12/19/2018

The Volume Level for Broadcast and Apps are Different When an External Speaker Is Connected to the eARC/ARC HDMI Port

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

The surround sound volume from a device connected to the (eARC/ARC) HDMI® port on your MASTER Series TV may be different from YouTube™, Netflix®, and other apps than TV broadcasts. To reduce this difference, set the Digital audio output to PCM.

Note: PCM doesn't output surround sound.

  1. On the supplied remote, press the HOME button.
  2. Select theGear icon icon.
  3. Under TV category, select Sound.
  4. Select Digital audio out.
  5. Select PCM.

*YouTube is a trademark of Google LLC.