Article ID : 00224217 / Last Modified : 03/05/2019

Can't Perform BRAVIA Sync Operations When Using the Picture-In-Picture Feature on My TV

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

You won't be able to perform BRAVIA™ Sync (HDMI-CEC) operations when video from a connected HDMI® device is displayed using the Picture-in-picture (PIP) feature. This is an Android™ 8.0 specification.

Exit the PIP to use the BRAVIA Sync functions:

  1. On the supplited TV remote control, press the HOME button.
  2. Select Full screen.