Article ID : 00224217 / Last Modified : 05/17/2019

Can't perform BRAVIA Sync operations when I use the Picture-In-Picture feature on my TV

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You won't be able to perform BRAVIA™ Sync (HDMI-CEC) operations when video from a connected HDMI® device is displayed using the Picture-in-picture (PIP) feature. This is an Android™ 8.0 specification.

Exit the PIP to use the BRAVIA Sync functions:

  1. On the supplied TV remote control, press the HOME button.
  2. Select OPEN.
    Open HDMI 1
  3. Select Full screen.