Article ID : 00224217 / Last Modified : 05/27/2021

Can't perform BRAVIA Sync operations when using the Picture-in-Picture feature on my TV

    When video from a connected HDMI device is displayed using the Picture-in-Picture (PIP) feature, you cannot perform BRAVIA Sync (HDMI CEC) operations. This is a specification of the Android™ 8.0 operating system.

    To use the BRAVIA Sync (HDMI CEC) functions, turn off the PIP feature.

    1. On the supplied TV remote control, press the HOME button.
    2. Select OPEN.
    3. Select Full screen.