Article ID : 00226577 / Last Modified : 04/23/2019

Sound is output as Dolby Digital Plus 2 channel audio when I play HE-AAC 5.1 channel music file format

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This happens when you play an HE-AAC 5.1 channel music file format using the Media Player, Music, Album, or Video apps on your TV. The High-Efficiency Advanced Audio Coding (HE-AAC) specification is a sound technology that is not yet fully supported. A future software update will support HE-AAC.

  • The HE-AAC Audio Level and Dynamic Range don't work when using Media Player, Music, Album, or Video apps.