Audio is delayed when I watch videos from TV internet apps using my Bluetooth headphones
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
You may notice an audio delay on videos from TV internet apps when using Bluetooth® headphones with your Android TV™. If this occurs, change the TV's A/V sync setting to On.
Note: This is only for TVs with Android™ 8.0.
- On the supplied remote control, press the HOME button.
- Select
Settings.
- This step will vary depending on your model. Follow the steps according to the TV menu options:
- Select Display & Sound > Audio output > A/V sync > On.
- Select Sound > A/V sync > On.
- Selecting On allows synchronizing Audio to Video.
- Selecting Off makes no adjustment between Audio and Video.
Product Repair
Repair information and service assistance
Contact Support
Product support & customer relations
Register a Product
Keep track of all your products in one location
Parts & Accessories
Product information and sales assistance
Community
A place where you can find solutions and ask questions
Support by Sony (Mobile App)
Get Support Content on the Go!
