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Article ID : 00226447 / Last Modified : 04/19/2019

Audio is delayed when I watch videos from TV internet apps using my Bluetooth headphones

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    You may notice an audio delay on videos from TV internet apps when using Bluetooth® headphones with your Android TV™. If this occurs, change the TV's A/V sync setting to On.

    Note: This is only for TVs with Android™ 8.0.

    1. On the supplied remote control, press the HOME button.
    2. Select Settings icon Settings.
    3. This step will vary depending on your model. Follow the steps according to the TV menu options:
      • Select Display & Sound > Audio output > A/V sync > On.
      • Select Sound > A/V sync > On.
        • Selecting On allows synchronizing Audio to Video.
        • Selecting Off makes no adjustment between Audio and Video.