Files stored in the SD card of a mobile phone connected through USB are not found even when searching from the TV Home Menu
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The following conditions are required to use this feature:
- A mobile phone that supports the media transfer mode (MTP) function
- Update the TV to the latest software (for 2017 and 2018 models only) Downloads are posted on your model support page.
Note: For compatible mobile phones other than Xperia® phones, this search feature covers only the folders shown below:
- DCIM
- Download
- Pictures
- Music
- Movies
- Video
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