Support

    Experiencing 360 Reality Audio using Sony Audio Products

    Enjoy 360 Reality Audio with Sony Headphones

    You can experience listening to music recorded in 360 Reality Audio when you use Sony headphones. Furthermore, if you use Sony headphones which supports the personalization function, you can experience sound that is extremely real and immersive by performing 360 Reality Audio Setup using the Headphones Connect app.

    Performing personalization using compatible Sony headphones


    1. Download "Sony | Headphones Connect"


    2. Analyze your ear shape


    3. Optimize apps

    • TRULY WIRELESS
      LinkBuds (WF-L900), LinkBuds UC, LinkBuds S, WF-1000XM5, WF-1000XM4, WF-1000XM3, WF-1000X, WF-H800, WF-SP800N, WF-C700N, WF-C500
    • HEADBAND
      WH-1000XM5, WH-1000XM4, WH-1000XM3, WH-1000XM2, WH-CH720N, WH-CH520, WH-H910N, WH-H900N, WH-H810, WH-H800, WH-XB900N, WH-XB700, MDR-XB950N1, WH-XB910N, MDR-MV1, MDR-XB950B1, MDR-Z1R, MDR-Z7M2, MDR-1AM2, MDR-H600A
    • IN-EAR
      WI-1000XM2, WI-C100, WI-1000X, WI-H700

    If you have problems


    I am unable to capture photos of my ears as required. What can I do?


    I am unable to perform "Optimize apps" (personalization).


    I am not sure whether optimization of "Optimize apps" (personalization) was performed successfully.

    Frequently Asked Questions (FAQ) about 360 Reality Audio are provided below.

    List of FAQs for Headphone users

    Enjoy 360 Reality Audio with Sony Wireless Speakers

    You can enjoy this new music experience, when you use Sony wireless speakers compatible with 360 Reality Audio, and subscribe to a 360 Reality Audio music streaming service.

    Frequently Asked Questions (FAQ) about 360 Reality Audio are provided below.

    List of FAQs for Wireless Speaker users

    SRS-RA5000, SRS-RA3000