Article ID : 00229852 / Last Modified : 08/09/2019

Music playback doesn't resume after I put the headphones (earbuds) back on

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This occurs in the following situations:

  • The app or mobile device doesn't support this function.
    • Press the playback button on the headphones (earbuds) or the connected mobile device.
  • Both of the earbuds were removed from your ears.
    • Press the playback button on the connected device to resume music playback.

      Note_S The music playback pauses if only one unit is removed. If you wear that unit again, the earbuds resume playback.