Article ID : 00230348 / Last Modified : 08/21/2019

Prime Video Ending on Some TV and A/V Models

Applicable Products and Categories of This Article

Dear Valued Sony Customer,

Amazon has announced that they will no longer support the Prime Video™ app on some 2009 - 2013 TV and Audio/Video models after September 25, 2019. The Prime Video app and icon will be removed from Affected Models on October 26, 2019.

We thank you for your understanding and apologize for any inconvenience.

Affected Models

2013 TV Models

  • KDL-xxRxxxA
  • KDL-50R550A
  • KDL-50R555A
  • KDL-50R557A
  • KDL-60R510A
  • KDL-60R520A
  • KDL-60R550A
  • KDL-60R551A
  • KDL-60R555A
  • KDL-60R557A
  • KDL-70R520A
  • KDL-70R550A
  • KDL-70R551A
  • KDL-70R555A
  • KDL-70R557A
  • KDL-xxSxxxA
  • KDL-65S990A
  • KDL-xxWxxxA
  • KDL-32W600A
  • KDL-32W605A
  • KDL-32W607A
  • KDL-32W650A
  • KDL-32W655A
  • KDL-40W900A
  • KDL-42W650A
  • KDL-42W651A
  • KDL-42W655A
  • KDL-42W656A
  • KDL-42W657A
  • KDL-42W800A
  • KDL-42W801A
  • KDL-42W805A
  • KDL-42W807A
  • KDL-46W700A
  • KDL-46W705A
  • KDL-46W707A
  • KDL-46W900A
  • KDL-46W950A
  • KDL-46W955A
  • KDL-46W957A
  • KDL-47W800A
  • KDL-47W801A
  • KDL-47W802A
  • KDL-47W805A
  • KDL-47W807A
  • KDL-50W650A
  • KDL-50W655A
  • KDL-50W657A
  • KDL-50W700A
  • KDL-50W705A
  • KDL-50W707A
  • KDL-55W800A
  • KDL-55W801A
  • KDL-55W802A
  • KDL-55W805A
  • KDL-55W807A
  • KDL-55W900A
  • KDL-55W950A
  • KDL-55W955A
  • KDL-55W957A
  • KDL-65W850A
  • XBR-xxRxxxA
  • XBR-55X850A
  • XBR-55X855A
  • XBR-55X900A
  • XBR-55X905A
  • XBR-55X907A
  • XBR-65X850A
  • XBR-65X900A
  • XBR-65X905A
  • XBR-65X907A

2012 TV Models

  • KDL-xxEXxxx
  • KDL-26EX555
  • KDL-32EX550
  • KDL-32EX555
  • KDL-32EX557
  • KDL-32EX650
  • KDL-32EX651
  • KDL-32EX655
  • KDL-32EX657
  • KDL-40EX640
  • KDL-40EX645
  • KDL-40EX650
  • KDL-40EX651
  • KDL-40EX655
  • KDL-40EX657
  • KDL-46EX640
  • KDL-46EX641
  • KDL-46EX645
  • KDL-46EX650
  • KDL-46EX651
  • KDL-46EX655
  • KDL-46EX657
  • KDL-50EX645
  • KDL-55EX640
  • KDL-55EX645
  • KDL-60EX640
  • KDL-60EX645
  • KDL-xxHXxxx
  • KDL-32HX750
  • KDL-32HX755
  • KDL-32HX757
  • KDL-40HX750
  • KDL-40HX752
  • KDL-40HX755
  • KDL-40HX757
  • KDL-46HX750
  • KDL-46HX751
  • KDL-46HX752
  • KDL-46HX755
  • KDL-46HX757
  • KDL-46HX850
  • KDL-46HX855
  • KDL-46HX857
  • KDL-55HX750
  • KDL-55HX751
  • KDL-55HX755
  • KDL-55HX757
  • KDL-55HX850
  • KDL-55HX855
  • KDL-55HX857
  • KDL-xxNXxxx
  • KDL-32NX655
  • KDL-40NX655
  • XBR-xxHXxxx
  • XBR-55HX950
  • XBR-55HX955
  • XBR-55HX957
  • XBR-65HX950
  • XBR-65HX955
  • XBR-65HX957
  • XBR-xxXxxx
  • XBR-84X900
  • XBR-84X905

2011 TV Models

  • KDL-xxEXxxx
  • KDL-32EX520
  • KDL-32EX521
  • KDL-32EX523
  • KDL-32EX525
  • KDL-32EX527
  • KDL-32EX720
  • KDL-32EX725
  • KDL-32EX727
  • KDL-32EX729
  • KDL-40EX520
  • KDL-40EX620
  • KDL-40EX621
  • KDL-40EX720
  • KDL-40EX723
  • KDL-40EX725
  • KDL-40EX729
  • KDL-46EX521
  • KDL-46EX525
  • KDL-46EX620
  • KDL-55EX620
  • KDL-55EX621
  • KDL-55EX723
  • KDL-55EX725
  • KDL-60EX720
  • KDL-xxCXxxx
  • KDL-40CX527
  • KDL-46CX525
  • KDL-xxHXxxx
  • KDL-46HX825
  • KDL-55HX729
  • KDL-55HX820
  • KDL-55HX825
  • KDL-65HX729
  • KDL-xxNXxxx
  • KDL-40NX720
  • KDL-46NX720
  • KDL-46NX725
  • KDL-46NX727
  • KDL-55NX720
  • XBR-xxHXxxx
  • XBR-46HX929
  • XBR-55HX920
  • XBR-55HX925
  • XBR-55HX927
  • XBR-55HX929
  • XBR-65HX920
  • XBR-65HX925
  • XBR-65HX929

2010 TV Models

  • KDL-xxEXxxx
  • KDL-22EX308
  • KDL-32EX300
  • KDL-32EX305
  • KDL-32EX306
  • KDL-32EX308
  • KDL-32EX405
  • KDL-32EX40B
  • KDL-32EX500
  • KDL-32EX501
  • KDL-32EX600
  • KDL-32EX603
  • KDL-32EX605
  • KDL-32EX607
  • KDL-32EX700
  • KDL-32EX703
  • KDL-32EX705
  • KDL-32EX707
  • KDL-32EX710
  • KDL-32EX715
  • KDL-32EX717
  • KDL-40EX405
  • KDL-40EX406
  • KDL-40EX40B
  • KDL-40EX500
  • KDL-40EX501
  • KDL-40EX505
  • KDL-40EX600
  • KDL-40EX603
  • KDL-40EX605
  • KDL-40EX607
  • KDL-40EX700
  • KDL-40EX703
  • KDL-40EX705
  • KDL-40EX707
  • KDL-40EX710
  • KDL-40EX713
  • KDL-40EX715
  • KDL-40EX717
  • KDL-46EX405
  • KDL-46EX500
  • KDL-46EX501
  • KDL-46EX505
  • KDL-46EX600
  • KDL-46EX605
  • KDL-46EX607
  • KDL-46EX700
  • KDL-46EX701
  • KDL-46EX703
  • KDL-46EX705
  • KDL-46EX707
  • KDL-46EX710
  • KDL-46EX711
  • KDL-46EX713
  • KDL-46EX715
  • KDL-46EX717
  • KDL-52EX700
  • KDL-52EX701
  • KDL-52EX703
  • KDL-52EX705
  • KDL-52EX707
  • KDL-55EX500
  • KDL-55EX505
  • KDL-55EX710
  • KDL-55EX711
  • KDL-55EX713
  • KDL-55EX715
  • KDL-55EX717
  • KDL-60EX505
  • KDL-60EX700
  • KDL-60EX701
  • KDL-60EX703
  • KDL-60EX705
  • KDL-xxBXxxx
  • KDL-32BX305
  • KDL-40BX405
  • KDL-xxHXxxx
  • KDL-40HX700
  • KDL-40HX701
  • KDL-40HX800
  • KDL-40HX805
  • KDL-46HX700
  • KDL-46HX701
  • KDL-46HX800
  • KDL-46HX805
  • KDL-46HX900
  • KDL-55HX700
  • KDL-55HX701
  • KDL-55HX800
  • KDL-xxNXxxx
  • KDL-40NX700
  • KDL-40NX705
  • KDL-40NX710
  • KDL-40NX711
  • KDL-40NX715
  • KDL-40NX717
  • KDL-40NX800
  • KDL-46NX700
  • KDL-46NX705
  • KDL-46NX710
  • KDL-46NX711
  • KDL-46NX715
  • KDL-46NX717
  • KDL-46NX800
  • KDL-46NX807
  • KDL-46NX810
  • KDL-52NX800
  • KDL-52NX807
  • KDL-55NX810
  • KDL-55NX811
  • KDL-55NX817
  • KDL-60NX800
  • KDL-60NX801
  • KDL-60NX810
  • KDL-60NX817
  • XBR-xxHXxxx
  • XBR-46HX909
  • XBR-52HX905
  • XBR-52HX909
  • XBR-xxLXxxx
  • XBR-40LX900
  • XBR-46LX900
  • XBR-52LX900
  • XBR-52LX905
  • XBR-60LX900
  • XBR-60LX905
  • NSX-xxGT1
  • NSX-24GT1
  • NSX-32GT1
  • NSX-40GT1
  • NSX-46GT1

2009 TV Models

  • KDL-xxWxxxx
  • KDL-40W5100
  • KDL-46W5100
  • KDL-46W5150
  • KDL-52W5100
  • KDL-52W5150
  • KDL-65W5100
  • KDL-xxXBR9
  • KDL-40XBR9
  • KDL-46XBR9
  • KDL-52XBR9
  • KDL-xxXBR10
  • KDL-46XBR10
  • KDL-52XBR10
  • KDL-xxZ5100
  • KDL-40Z5100
  • KDL-46Z5100
  • KDL-52Z5100

Blu-ray Disc™ Players

  • BDP-BXxx
  • BDP-BX18
  • BDP-BX37
  • BDP-BX38
  • BDP-BX39
  • BDP-BX57
  • BDP-BX58
  • BDP-BX59
  • BDP-BXxxx
  • BDP-BX110
  • BDP-BX310
  • BDP-BX510
  • BDP-Nxxx
  • BDP-N460
  • BDP-Sxxx
  • BDP-S185
  • BDP-S190
  • BDP-S270
  • BDP-S280
  • BDP-S370
  • BDP-S380
  • BDP-S390
  • BDP-S470
  • BDP-S480
  • BDP-S570
  • BDP-S580
  • BDP-S590
  • BDP-S770
  • BDP-S780
  • BDP-S790
  • BDP-Sxxxx
  • BDP-S1100
  • BDP-S2100
  • BDP-S3100
  • BDP-S5100
  • BDP-SxxxxES
  • BDP-S1700ES

Blu-ray Disc Home Theater

  • BDV-Exxx
  • BDV-E190
  • BDV-E280
  • BDV-E290
  • BDV-E370
  • BDV-E385
  • BDV-E390
  • BDV-E470
  • BDV-E490
  • BDV-E570
  • BDV-E580
  • BDV-E870
  • BDV-E880
  • BDV-Exxx
  • BDV-E2100
  • BDV-E3100
  • BDV-E4100
  • BDV-E6100
  • BDV-Fx
  • BDV-F7
  • BDV-ExxxW
  • BDV-E770W
  • BDV-E780W
  • BDV-E980W
  • BDV-N790W
  • BDV-N890W
  • BDV-N990W
  • BDV-HZxxxW
  • BDV-HZ970W
  • BDV-IZxxxW
  • BDV-IZ1000W
  • BDV-Lxxx
  • BDV-L600
  • BDV-NxxxxW
  • BDV-N7100W
  • BDV-N8100W
  • BDV-N9100W
  • BDV-Txx
  • BDV-T28
  • BDV-T39
  • BDV-T57
  • BDV-T58
  • BDV-T79

Audio / Video Models

  • Netbox
  • SMP-N100
  • SMP-N200
  • SMP-NX20
  • Receivers
  • STR-DA2800ES
  • STR-DA3700ES
  • STR-DA5700ES
  • STR-DA5800ES
  • Internet TV Players
  • NSZ-GT1

Note: Not all models are sold in all countries/regions.