The WebLink displays an error or USB connection is not detected

If the WebLink function cannot be used, check the following.

• If a USB device not supported message is displayed:
  • Install the WebLink Host app to your smartphone from the following Website: http://abaltatech.com/WL, if the app is already installed, restart your smartphone and reconnect the USB cable.
    
    Note: The message may also be displayed as USB device not supported. For detail on the compatible devices, visit the support site on the last page in the supplied manual.
• If a WebLink error message is displayed on the head unit screen
  • Confirm the meaning of the message from the Abalta WebLink FAQ website.
• USB connection cannot be detected using the iPhone®
  • If the iPhone is locked, the USB connection cannot be detected.
    Unlock the iPhone by entering the passcode or using the Touch ID function.
• The message error Resume a WebLink compatible app to continue is displayed while using the WebLink Host app
  Keep the Web Link Host app in the foreground of the screen while using the WebLink function.
• WebLink connection disconnects unintentionally after updating the iPhone to iOS 15
  • This is the result of a compatibility issue between iOS 15 and WebLink Host app. For details, refer to the Abalta WebLink FAQ website.