Article ID : 00235161 / Last Modified : 03/10/2023Print

I hear crackling, buzzing, popping, or vibration noises on my Bluetooth headphones

    If you experience crackling, buzzing, popping, or vibration noises on your Bluetooth® headphones, follow these troubleshooting steps and check if it resolves the issue.

    Note: The troubleshooting steps may vary depending on the model. If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.

    1. Reset the headphones.
    2. Initialize the headphones.
    3. Pair the headphones with your device.

    If you still experience noise issues from your headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please contact the Product Support team.