Sony Support

Article ID : 00236332 / Last Modified : 12/09/2019

After connecting or disconnecting wired headphones, the TV sound no longer outputs from Bluetooth devices

    To correct this condition, perform one of the following procedures to re-establish the Bluetooth® connection and improve the sound.

    • On the Bluetooth device, disconnect and reconnect the TV.
    • On the Bluetooth settings of the TV menu, disconnect and then reconnect the Bluetooth device.

      Note: The steps below allow you to re-establish the Bluetooth connection on your TV without releasing the pairing from the Bluetooth device.

      1. Press the HOME button on the remote control.
      2. Select Settings.
      3. The next steps will depend on your TV menu options:
        • Select Remotes & Accessories → Bluetooth settings → Bluetooth device name → Disconnect.
        • Select Bluetooth settings → Bluetooth device name → Disconnect.
      4. Select the Bluetooth device name → Connect.