Certain 2015 C series model BRAVIA® televisions may experience issues during start-up and may not fully turn on.
We recommend you perform a Power Reset to resolve this issue.
In some cases, resolving this issue may require a TV board repair.
As part of our commitment to quality, if diagnosis confirms that a TV board repair is required, your Affected Model television will be repaired, free of charge through December 31, 2020, subject to the terms and conditions of the TV's original Limited Warranty. Contact the Product Support team to determine if your TV requires a board repair.
Affected TV Models
Note: This applies only to TVs sold in the United States and Canada.