I can't operate the device when the cover is open
Don't put your device on a metal desk or shelf with the cover folded back. When the cover is folded back and touching a metal surface, a detection error may cause the screen to switch to Ambient display and disable touch operation.
Product Repair
Repair information and service assistance
Contact Support
Product support & customer relations
Register a Product
Keep track of all your products in one location
Parts & Accessories
Product information and sales assistance
Community
A place where you can find solutions and ask questions
Support by Sony (Mobile App)
Get Support Content on the Go!
