Article ID : 00241459 / Last Modified : 06/26/2020

I can't remove the cover from my mobile device

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Remove the cover from your device as shown below.

    • XQZ-CVAT/XQZ-CVAU, SCVI10, SCTI30, SCTH70, SCSH70
      Image showing removing cover from phone
      • Detach the bottom right corner of the device from the casing, then detach the bottom left corner.
    • SCSI10, SCSI20, SCSH30, SCSH40
      Image showing removing cover from phone
      • Detach the upper right corner of the device from the casing, then detach the bottom right corner.