Article ID : 00249505 / Last Modified : 08/12/2020

A device does not charge when connected to the Speaker System's USB-B port

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The Speaker System has a USB-B port, but the USB-B port standard doesn't have a device charging function. This means that if you connect the device using the supplied USB cable (USB-C/USB-B), the device will not charge.