Article ID : 00253669 / Last Modified : 10/30/2020

The battery doesn't fully charge when charging inside the camera

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If you use an AC adapter a low charging supply capacity (output current), then the battery will take extended time to fully charge inside the camera.

    For the best fast charging performance, use a commercially available charging device that supports USB Power Delivery and output of 9V/3A or 9V/2A (voltage/current).