Sound or Picture Concerns for XBR-X900H and XBR-X90CH Televisions

Updated: 12/02/2020

Firmware update version v6.0414 is now available for the issues described below.

• The automatic update is released on a staggered schedule so it may take a week or so before it is sent to your TV.
  • Learn how to receive automatic updates or check if an update is available
• If you don’t want to wait for the automatic update, you can download the update from the downloads  page for your TV model and manually install it.

Original Post: 11/13/2020

Dear Valued Sony Customer,

We recently updated the software for the BRAVIA® television models listed below.

This update may have created technical issues and we are aware of reported performance concerns.

Please refer to these articles for more details:

• TV has no sound or picture when connected to a PS5 with an HDMI cable
• Why is the text on the TV blurry when receiving a 4K 120Hz signal from another device?

Our team is investigating and working to address the issues in a software update.

Thank you for your patience.

Affected Models

Note: Not all models are sold in all countries/regions.