Article ID : 00271294 / Last Modified : 11/08/2021

My TV can't control devices connected via HDMI (CEC) when the TalkBack feature is enabled

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Note: This information is for Google TV™ and Android TV™ models. Check if you're TV is a Google TV or Android TV model if you're not sure what type you have.

    Key passing of CEC is not supported when the TalkBack feature is enabled. If you want to control a device connected via HDMI®, disable the TalkBack feature, or use the Screen Reader feature instead of TalkBack.

    Google TV

    Disable the TalkBack feature:

    Activate the Screen Reader feature:

    For Android TV

    Disable the TalkBack feature:

    Activate the Screen Reader feature: