Article ID : 00272431 / Last Modified : 01/06/2022Print

How to get encrypted data from an SD card after phone failure?

    When you encrypt the data on the SD card in the security menu of the phone, the encryption key used is stored in the phone's system files.

    Therefore, for security reasons, you can't retrieve the data in the SD card if the phone fails and can't be used, or if the key stored in the phone can't be decrypted, such as when you perform a factory reset.