Chinese characters appear in the menu of my YouTube app on my TV
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
If you're seeing Chinese and English characters on the YouTube™ menu displayed on your TV, it's an issue with the YouTube app. There's nothing wrong with your TV. The app itself is functioning, and the character issue only impacts certain menu items in the app. You can still view content. For additional information, please contact YouTube support.
- 2014 models: KDL-W6*B, KDL-W7*B, and KDL-W8*B series
- 2013 models: KDL-W6*A series