Article ID : 00283014 / Last Modified : 03/28/2023Print

The QR code and URL displayed on the TV doesn't open any article or provide info for using Amazon Alexa device

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This issue occurs because the URL is not supported by Amazon. Please search the Amazon Alexa app for Sony's TV skill on your smartphone.

    *Amazon and Alexa are trademarks of, Inc. or its affiliates.