Article ID : 00288141 / Last Modified : 01/26/2023Print

Images from the projector are out of focus

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Check the Common issue section, then select the appropriate issue depending on when the problem occurred.


    Common issue

    Regardless of the situation, first, check the following:

    Check the condition of the screen

    Issue 1: When the image is out of focus from the beginning

    If the front of the unit is not parallel to the screen, the image will be out of focus. It also causes the center and four corners of the screen to be out of focus at the same time. For more details, check the following:

    1. Adjust the installation angle of the unit

    2. Adjust the position of the image with the unit

    3. Adjust the focus on the unit

    Issue 2: When the image was in focus at first but has become out of focus after using the projector

    Check the installation environment, and make sure the issue is resolved using your preferred images.

    1. Prepare the installation environment for the unit

    2. Adjust the focus on the unit.

    If the issue is not resolved, service may be required.  Go to Product Repair.