The Noise Canceling effect is weak or the ambient sound is too loud while talking using the INZONE headphones

This can occur if the Sidetone function is active. this is not a malfunction. Raise the boom microphone to deactivate the feature.

Note: Sidetone is a feature that makes it easier to talk on the headphones and helps the headphone microphone pick up sounds and play your voice naturally.

Hints:

• If you are using the INZONE Hub software, you can adjust the level of the Sidetone function on the Sound Settings → Sidetone.
• When you raise the boom microphone, the microphone is turned off, the Sidetone function deactivates, and the voice chat sound will be muted.
• Noise Canceling is only available for INZONE H9.