Article ID : 00283099 / Last Modified : 01/23/2023Print

WH-1000XM5 appears as YY2954 during Bluetooth pairing

    If the model name YY2954 appears on your phone during Bluetooth® pairing instead of WH-1000XM5, perform the following steps to resolve the issue:

    1. Initialize the headphones.
    2. Delete the headphones Bluetooth connection from your smartphone.
    3. Pair the headphones to the phone again.