Sony Imaging PRO Support provides additional support designed for professionals. PRO Support members gain access to dedicated email and phone support, expedited repair turn-around time, discounts for out of warranty repairs, access to repair and evaluation loaner equipment, no charge priority shipping, and more!

    Apply for Membership Invitation

    Membership Benefits *

    Expert Support

    • Dedicated premium phone and email support (available in French** and English)
    • Expedited priority 3 Day in-depot repair turn around

    Professional Enrichment

    • Access to evaluation & repair loaners (try before you buy)
    • Early access to special events

    Enhanced Services

    • Complimentary round trip shipping
    • Labor discount for out of warranty repairs
    • Up to three (3) camera /lens cleaning events annually

    * Please see program terms and conditions for further details.

    ** Limited business hours Monday to Friday

    Membership Requirements

    Must own a minimum of:

    • Two (2) Sony Alpha Full-Frame interchangeable lens cameras
    • A minimum of three (3) Sony ZEISS(R) and/or G/GM Series lenses
    • Be an active full-time professional photographer (self-employed or an employee of a professional imaging business/organization)
    • Provide professional work samples (either by online gallery portfolio/URL, or tearsheets)
    • Payment of Membership fees
    • Receive an invitation from Sony to join the program
    • Has reviewed the Terms & Conditions

    Ready to Sign up?

    Click Here to get Started

    Contact US (General Inquiries)

    For general questions and inquiries related to Sony Imaging PRO Support, please email to, our team will respond in 48-72 business hours.

    Member Resources