Sony Imaging PRO Support provides additional support designed for professionals. PRO Support members gain access to dedicated email and phone support, expedited repair turn-around time, discounts for out of warranty repairs, access to repair and evaluation loaner equipment, no charge priority shipping, and more!

    Apply for Membership Invitation

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    Membership Benefits *

    Expert Support

    • Dedicated premium phone and email support (available in French** and English)
    • Expedited priority 3 Day in-depot repair turn around

    Professional Enrichment

    • Access to evaluation & repair loaners (try before you buy)
    • Early access to special events

    Enhanced Services

    • Complimentary round trip shipping
    • Labor discount for out of warranty repairs
    • Up to three (3) camera /lens cleaning events annually

    * Please see program terms and conditions for further details.

    ** Limited business hours Monday to Friday

    Membership Requirements

    Must own a minimum of:

    • Two (2) Sony Alpha Full-Frame interchangeable lens cameras
    • A minimum of three (3) Sony ZEISS(R) and/or G/GM Series lenses
    • Be an active full-time professional photographer (self-employed or an employee of a professional imaging business/organization)
    • Provide professional work samples (either by online gallery portfolio/URL, or tearsheets)
    • Payment of Membership fees
    • Receive an invitation from Sony to join the program
    • Has reviewed the Terms & Conditions

    Ready to Sign up?

    Click Here to get Started

    Contact US (General Inquiries)

    For general questions and inquiries related to Sony Imaging PRO Support, please email to JoinProSupport@am.sony.com, our team will respond in 48-72 business hours.

    Member Resources