Article ID : S1Q0510 / Last Modified : 08/15/2016

Important Information for PlayMemories Online Users

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After March 31, 2017 you will no longer be able to use the Album app to browse or download pictures from PlayMemories Online™.

If you only use the Album app to access your pictures on PlayMemories Online, the pictures will be permanently deleted and irretrievable from PlayMemories Online after March 31, 2017. Please promptly download all images and videos that you want to keep to another device before March 31, 2017 (after that date images and video will be permanently deleted and irretrievable from PlayMemories Online).

For more information, and to install the Content Download Tool, please visit the PlayMemories Online Support site.