Article ID : S1Q0511 / Last Modified : 08/20/2019

Termination of the YouTube App on Certain Televisions and Video Products

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Cliquez ici pour la version française (Click here for French version).

    April 20, 2015, Changes

    Google®, the service provider of YouTube™, posted an important notice on their official website on January 22, 2015, that Google will no longer support YouTube apps on certain devices after April 20, 2015. Please visit the YouTube support article for more information.

    As a result of Google's decision, the YouTube app YouTube Icon and related functions will no longer show content on certain models of Sony® television, video and audio products after April 20, 2015.

    September 30, 2016, Changes

    Some TV models also include the YouTube for TV app New YouTube Icon. When using the YouTube for TV app you may experience a black screen, or an error message may be displayed, and the video will stop playing.

    These symptoms are not a failure of your TV. However, due to these issues Sony has decided to delete the YouTube for TV icon from affected BRAVIA® TVs, and the YouTube for TV function will not be usable after September 30, 2016.

    February 15, 2017, Changes

    Some 2012 Blu-ray Disc™ players and home theater systems also include the YouTube for TV app New YouTube Icon. When using the YouTube for TV app you may experience a black screen, or an error message may be displayed, and the video will stop playing.

    Due to these issues Sony will no longer provide the YouTube function for 2012 video and audio products after February 15, 2017.

    Affected Models*

    BRAVIA® LCD Televisions
    Series Models
    KDL-xxCX52x KDL-32CX520, KDL-32CX525, KDL-40CX520, KDL-40CX525, KDL-46CX525, KDL-32CX527, KDL-40CX527
    KDL-xxEX30x KDL-22EX308, KDL-32EX305, KDL-32EX306, KDL-32EX308
    KDL-xxEX4xx KDL-22EX425, KDL-32EX405, KDL-32EX421, KDL-32EX423, KDL-32EX425, KDL-32EX427, KDL-40EX405, KDL-40EX406, KDL-40EX40B, KDL-46EX405
    KDL-xxEX5xx KDL-26EX555, KDL-32EX520, KDL-32EX521, KDL-32EX523, KDL-32EX525, KDL-32EX527, KDL-32EX550, KDL-32EX555, KDL-32EX557, KDL-40EX505, KDL-40EX520, KDL-40EX521, KDL-40EX523, KDL-40EX525, KDL-40EX527, KDL-46EX505, KDL-46EX520, KDL-46EX521, KDL-46EX523, KDL-46EX525, KDL-46EX527, KDL-55EX505, KDL-60EX505
    KDL-xxEX6xx KDL-32EX605, KDL-32EX607, KDL-32EX650, KDL-32EX651, KDL-32EX655, KDL-32EX657, KDL-40EX605, KDL-40EX607, KDL-40EX620, KDL-40EX621, KDL-40EX640, KDL-40EX650, KDL-40EX651, KDL-40EX655, KDL-40EX657, KDL-46EX605, KDL-46EX607, KDL-46EX620, KDL-46EX621, KDL-46EX640, KDL-46EX650, KDL-46EX651, KDL-46EX655, KDL-46EX657, KDL-50EX645, KDL-55EX620, KDL-55EX621, KDL-55EX640, KDL46EX641, KDL46EX645, KDL55EX645, KDL-60EX645
    KDL-xxEX70x KDL-32EX700, KDL-32EX705, KDL-32EX707, KDL-40EX700, KDL-40EX703, KDL-40EX705, KDL-40EX707, KDL-46EX700, KDL-46EX701, KDL-46EX703, KDL-46EX705, KDL-46EX707, KDL-52EX700, KDL-52EX701, KDL-52EX703, KDL-52EX705, KDL-52EX707, KDL-60EX700, KDL-60EX701, KDL-60EX703, KDL-60EX705
    KDL-xxEX71x KDL-32EX710, KDL-32EX715, KDL-32EX717, KDL-40EX710, KDL-40EX713, KDL-40EX715, KDL-40EX717, KDL-46EX710, KDL-46EX711, KDL-46EX713, KDL-46EX715, KDL-46EX717, KDL-55EX710, KDL-55EX711, KDL-55EX713, KDL-55EX717
    KDL-xxEX72x KDL-32EX720, KDL-32EX723, KDL-32EX725, KDL-32EX727, KDL-32EX729, KDL-40EX720, KDL-40EX723, KDL-40EX725, KDL-40EX727, KDL-40EX729, KDL-46EX720, KDL-46EX723, KDL-46EX725, KDL-46EX727, KDL-46EX729, KDL-55EX720, KDL-55EX723, KDL-55EX725, KDL-55EX727, KDL-60EX720, KDL-60EX723, KDL-60EX725
    KDL-xxHX7xx KDL-32HX750, KDL-32HX755, KDL-32HX757, KDL-40HX701, KDL-40HX750, KDL-40HX752, KDL-40HX755, KDL-40HX757, KDL-46HX701, KDL-46HX729, KDL-46HX750, KDL-46HX751, KDL-46HX752, KDL-46HX755, KDL-46HX757, KDL-55HX701, KDL-55HX729, KDL-55HX750, KDL-55HX751, KDL-55HX755, KDL-55HX757, KDL-65HX729
    KDL-xxHX8xx KDL-40HX800, KDL-40HX805, KDL-46HX800, KDL-46HX805, KDL-46HX820, KDL-46HX825, KDL-46HX850, KDL-46HX855, KDL-46HX857, KDL-55HX800, KDL-55HX820, KDL-55HX825, KDL-55HX827, KDL-55HX850, KDL-55HX855, KDL-55HX857
    KDL-xxNX6xx KDL-32NX655, KDL-40NX655
    KDL-xxNX7xx KDL-40NX700, KDL-40NX705, KDL-40NX710, KDL-40NX711, KDL-40NX715, KDL-40NX717, KDL-40NX720, KDL-40NX725, KDL-40NX727, KDL-46NX700, KDL-46NX705, KDL-46NX710, KDL-46NX711, KDL-46NX715, KDL-46NX717, KDL-46NX720, KDL-46NX725, KDL-46NX727, KDL-55NX720, KDL-55NX725, KDL-60NX720, KDL-60NX725
    KDL-xxNX8xx KDL-46NX800, KDL-46NX807, KDL-46NX810, KDL-52NX800, KDL-52NX807, KDL-55NX810, KDL-55NX811, KDL-55NX817, KDL-60NX800, KDL-60NX801, KDL-60NX810, KDL-60NX817
    KDL-xxW51xx KDL-40W5100, KDL-46W5100, KDL-52W5100, KDL-65W5100, KDL-46W5150, KDL-52W5150
    KDL-xxXBRxx KDL-40XBR9, KDL-46XBR10, KDL-46XBR9, KDL-52XBR10, KDL-52XBR9
    KDL-xxZ5100 KDL-40Z5100, KDL-46Z5100, KDL-52Z5100
    XBR-xxHX9xx XBR-46HX909, XBR-46HX925, XBR-46HX929, XBR-52HX905, XBR-52HX909, XBR-55HX920, XBR-55HX925, XBR-55HX927, XBR-55HX929, XBR-55HX950, XBR-55HX955, XBR-55HX957, XBR-65HX920, XBR-65HX925, XBR-65HX927, XBR-65HX929, XBR-65HX950, XBR-65HX955, XBR-65HX957, XBR-84X905
    XBR-xxLX9xx XBR-40LX900, XBR-46LX900, XBR-52LX900, XBR-52LX905, XBR-60LX900, XBR-60LX905
    XBR-xxX9xx XBR-84X900, XBR-84X905
    Blu-ray Disc™ Players
    Series Models
    BDP-BXxx BDP-BX18, BDP-BX37, BDP-BX38, BDP-BX39, BDP-BX57, BDP-BX58, BDP-BX59
    BDP-Nxxx BDP-N460
    BDP-SxxxxES BDP-S1700ES
    BDP-Sxxx BDP-S185, BDP-S190, BDP-S270, BDP-S280, BDP-S370, BDP-S380, BDP-S383, BDP-S390, BDP-S470, BDP-S480, BDP-S483, BDP-S490, BDP-S570, BDP-S580, BDP-S590, BDP-S770, BDP-S780, BDP-S790
    Blu-ray Disc™ Home Theater Systems
    Series Models
    BDV-Exxx BDV-E190, BDV-E280, BDV-E290, BDV-E370, BDV-E385, BDV-E390, BDV-E470, BDV-E490, BDV-E570, BDV-E580, BDV-E870, BDV-E880, BDV-E980
    BDV-ExxxW BDV-E770W, BDV-E780W, BDV-E980W
    BDV-Fx BDV-F7
    BDV-Fxxx BDV-F500
    BDV-HZxxxW BDV-HZ970W
    BDV-IZxxxW BDV-IZ1000W
    BDV-L6xx BDV-L600
    BDV-NFxxx BDV-NF620
    BDV-NxxxW BDV-N790W, BDV-N890W, BDV-N990W
    BDV-Txx BDV-T28, BDV-T39, BDV-T57, BDV-T58, BDV-T79
    Internet TVs and Players Powered by Google TV™
    Series Models
    NSX-xxGT1 NSX-24GT1, NSX-32GT1, NSX-40GT1, NSX-46GT1
    NSZ-GTx NSZ-GT1
    NSZ-GUx NSZ-GU1
    NSZ-GSx NSZ-GS7, NSZ-GS8
    Network Media Players with Wi-Fi®
    Series Models
    SMP-Nxxx SMP-N100, SMP-N200, SMP-NX20
    AV Receivers
    Series Models
    STR-DAxxxxES STR-DA2800ES, TR-DA3700ES, STR-DA5700ES, STR-DA5800ES
    dash™ Personal Internet Viewer
    Series Models
    HID-Cxx HID-C10
    Walkman® Video MP3 Players
    Series Models
    NWZ-Xxxxx NWZ-X1050, NWZ-X1051, NWZ-X1060, NWZ-X1061
    BRAVIA® Internet Video Link
    Series Models
    DMX-NVx DMX-NV1

    *Model availability varies by region.