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Article ID : S1Q0532 / Last Modified : 11/01/2019Print

SEL50F14Z Planar T* FE 50mm F14 ZA Lens Fogging

    Originally Posted: 10/17/2017

    November 1, 2019 Update

    The free repair period for this issue ended, as previously announced, on October 31, 2019.

    Thank you for your interest in Sony products.

    We discovered that some SEL50F14Z Planar T* FE 50mm F1.4 ZA lenses for ?™ E-mount cameras may develop an issue with fog inside the lens.

    To address this issue, subject to the terms and conditions in the Limited Warranty that accompanied the Affected Models, we will repair your Affected Model, free of charge, until October 31, 2019.

    We apologize for any inconvenience, and thank you for your kind understanding and cooperation.

    Affected Units

    Model: SEL50F14Z

    Serial Numbers:

    • 1800001 to 1810699
    • 8300001 to 8300119

    If you have a different lens, or if your SEL50F14Z serial number is not in one of the listed ranges, your lens is not affected by this issue.

    Model and Serial Number Locations

    Model and Serial Number
    The serial number is on a plate on the side of the lens, and the model number is on the side of the mounting ring.

    Symptoms

    • Fogging, visible as small dots, may occur inside the lens.
    • Image quality may be affected due to a decrease in contrast or resolution.