Will I lose my data when I perform a software update?
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
In the majority of cases, a software update doesn't remove any personal data from your Xperia® device.
We do recommend, however, that you frequently back up photos, videos, and other personal content to a non-internal memory, such as an online backup option that saves your data to the cloud. Follow these steps to back up your data:
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Android™ 10 or higher
- Settings → System → Backup.
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Android 9
- Settings → System → Advanced → Backup.
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Android 8.x
- Settings → System → Backup.
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Lower Android OS versions
- Settings → Backup & reset.
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