Will I lose my data when I perform a software update?
Check_Product
Information / Solution
In the majority of cases, a software update doesn't remove any personal data from your Xperia® device.
We do recommend, however, that you back up photos, videos, and other personal content to a non-internal memory, such as an online backup option which saves your data to the cloud. Follow the steps below to back up your data:
- Android 10™:
- Settings → System → Backup.
- Android™ 9:
- Settings → System → Advanced → Backup.
- Android 8.x:
- Settings → System → Backup.
- Lower Android OS versions:
- Settings → Backup & reset