Will I lose my data when I perform a software update?

Check_Product

Information / Solution

In the majority of cases, a software update doesn't remove any personal data from your Xperia® device.

We do recommend, however, that you back up photos, videos, and other personal content to a non-internal memory, such as an online backup option which saves your data to the cloud. Follow the steps below to back up your data:

• Android™ 9:
  • Settings → System → Advanced → Backup
• Android 8.x:
  • Settings → System → Backup
• Lower Android OS versions:
  • Settings → Backup & reset