Article ID : SX659002 / Last Modified : 07/31/2018

My SBH90C doesn't work when connected to Xperia XZ with the dedicated headphone cable

    You might experience that the SBH90C doesn't work when connected to your Xperia phone using the dedicated headphone cable. This is because some devices sometimes require you to manually detect connected USB accessories.

    The solution is to disconnect the headset and then reconnect it using the dedicated headphone cable.

    To connect to Xperia XZ with the dedicated headphone cable

    1. Connect the headset to your Xperia XZ with the dedicated headphone cable.  
    2. Find and tap Settings > Device connection > USB Connectivity > Detect USB device.