How do I turn off the Xperia device protection?

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Follow the troubleshooting steps according to the operating system in your device.

• Remove your Google™ account(s) from the device to disable device protection.
  • Android™ 9, 10, 11, or 12
    1. Find and tap Settings → Accounts.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the phone, you'll need to enter your phone's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.
  • Android 8.x
    1. Find and tap Settings → Users & accounts.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the device, you'll need to enter your device's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.
  • Android 6.0 or 7.x
    1. Find and tap Settings → Accounts & sync.
    2. Tap a Google account.
    3. Tap REMOVE ACCOUNT → REMOVE ACCOUNT.
    4. If this is the only Google account on the device, you'll need to enter your device's pattern, PIN, or password for security.
    5. Repeat the procedure for additional accounts.