Article ID : SX901602 / Last Modified : 05/17/2021

I don't have access to the SD card from my user account

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    Valid for

    • Android™ 9 or later versions

    Solution

    You might experience that when multiple user accounts are registered, only the account used to format the SD® card has access to the SD card. This works as designed for Android 9.0 Pie and later.