Article ID : SX901602 / Last Modified : 09/24/2020

Why do I not have access to the SD card from my user account?

    Valid for

    • Android™ 10
    • Android 9 (Pie)

    Solution

    You might experience that when multiple user accounts are registered, only the account used to format the SD card has access to the SD card. This works as designed for Android 9.0 Pie and later.