Article ID : SX915802 / Last Modified : 11/22/2021

How to backup, restore or transfer content using Google's cloud services? (2019-2020 products)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    You should always make sure that the personal content on your device, such as photos, videos, SMS text messages, contacts and applications, are synced or a backup is completed on a regular basis. This will help you smoothly transfer content to another device or restore content to your current device after a factory data reset. The recommended solution is to use the Google Cloud™ services, including Google account sync, Google Drive™, and Google Photos™. An alternative method is to use a PC or SD card.

    Note:

    Synchronize data with your Google account

    Back up, restore, or transfer your data using Google Drive

    Back up and synchronize photos and videos using Google Photos