Article ID : SX915802 / Last Modified : 04/03/2020

How do I back up, restore, or transfer my content using Google cloud services? (2019 products)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Topics covered in this article

    • How do I transfer content, e.g. contacts, SMS messages and photos to my new phone?

    • Which is the easiest way to transfer my data to a new phone?

    • I bought a new phone and want to transfer content from my old phone. How do I do this?

    • I want to make sure my data is backed up. How do I do this?

    • How do I restore backed up data?

    • How do I migrate my data in an easy way?

    • How do I transfer, back up and restore my data with Google Drive™ storage?

    • How do I sync data with Google™?

    Information

    You should always make sure that personal content on your device, e.g. photos, videos, SMS text messages, contacts and applications, are synced or a back up is completed on a regular basis. This will help you smoothly transfer content to another device or restore content to your current device after a factory data reset. The recommended solution is to use the Google cloud services, including Google account sync, Google Drive, and Google Photos™. An alternative method is to use a PC or SD card. Check out the data migration page and the various methods to sync or back up data section to find more information about the various methods.

    Note: It's very important that you remember your Google account password or any other password that you set when making a backup. You also need to remember your device's screen lock PIN, pattern or password, since this is used for encryption of some data.

    Solution

    Synchronizing data with your Google account

    Backing up, restoring, or transferring your data using Google Drive

    Backing up and synchronizing photos and videos using Google Photos