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Sony SupportReceivers & Amplifiers

STR-AZ7000ES

Included components may vary by country or region of purchase: RMT-AA511U

    AllDownloadsManuals & WarrantyQuestions & Answers
    Product Alerts

    Popular Topics

    Internet Connection Drops Out or Loses Connection
    The Remote Control Doesn't Work
    What is the Audio Return Channel (ARC) feature?
    No sound from the audio system connected to the TV through ARC
    Hear TV Sound Through the A/V Receiver or Home Theater System Speakers
    What gauge of speaker wire is recommended for connecting speakers to a stereo system?
    How to troubleshoot if there is no sound or intermittent sound from the speakers.
    PROTECT or PROTECTOR is flashing in the display of the home audio device

    Product Alerts

    • End of support notification for products using the Windows 10 operating system
    • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

    Downloads

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    • Windows 11
    • OS X
    • System Software
    Release Date
    • Firmware Update to Version 1.484Release Date: 03/31/2026
      03/31/2026
    • Sony | Music CenterRelease Date: 03/16/2026
      03/16/2026

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    Manuals & Warranty

    Notice when connecting optional speakers or subwoofer
    • English
    • French
    File Size
    Release Date
    • [PDF]Warranty(980 KB)Release Date: 03/04/2019
      980 KB
      03/04/2019
    • Help Guide (Web manual)File size is not provided.Release Date: 04/07/2025
      04/07/2025
    • [PDF]Operating Instructions(2.21 MB)Release Date: 02/27/2023
      2.21 MB
      02/27/2023
    • [PDF]Startup Guide(1.03 MB)Release Date: 02/01/2023
      1.03 MB
      02/01/2023
    • [PDF]Installation Guide(2.88 MB)Release Date: 02/01/2023
      2.88 MB
      02/01/2023

    Product Self-Repair Manual Insert

    For availability of repair parts and instructions, please visit the Self Repair section on our Product Repair page.

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    Questions & Answers

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    • The network update fails
    • End of support notification for products using the Windows 7 operating system
    • Which optional speakers can my soundbar, home theatre system, AV amplifier, or AV receiver connect to?
    • Which Sony audio products support exclusive BRAVIA TV features?
    • Wireless Subwoofers Compatible with Dual Connection
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