Article ID : 00198517 / Last Modified : 02/03/2022Print

4K Video from a PS4 Pro Doesn't Pass Through a Soundbar to the TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the instructions according to the symptom of your device. Check if your TV displays 4K video from the PlayStation® 4 Pro (PS4™ Pro) game console connected through the soundbar or home theater system after completing each step:

    Video isn't in 4K resolution. 

    Black screen or no display

    Related Info