Article ID : 00288357 / Last Modified : 01/26/2023Print

The network update fails

    When the network update fails, check the following:

    • Select SetupNetwork SettingsNetwork Connection Status.
      If the network connection is not successfully established, select SetupNetwork SettingsInternet Settings, and then follow the on-screen instructions. For details, refer to the product Help Guide.
    • Even if the network connection is successfully established, the network update may fail if the connection speed is low. Check the network settings on the router.

    Note: You can also update using a USB flash drive. For details, refer to the Help Guide or product model support site