A message is displayed: [Bluetooth connection with the camera has been discontinued.]

This message is displayed when you intentionally terminate a Bluetooth connection, and also in cases where the smartphone is unable to proceed with pairing due to its internal state. If this happens, follow the steps below.

1. Connected cameras are listed in [Settings] on the smartphone. If your camera is listed, delete it.
   • The wording of the display varies depending on the smartphone (device connections, connected devices, Bluetooth, previously connected devices, etc.).
   • The deletion method varies depending on the smartphone, but in most cases you can tap (Settings) or (Information) to the right of the camera name.
     
   • If the same camera is listed multiple times, delete all instances.
2. Follow the instructions ① to ③ at "Connecting the camera (first-time connection)" to connect your camera to Creators' App again.
3. If a connection still cannot be established after performing step ②, restart the smartphone. (Turn the power off and then turn it back on again.)

Connection Hints

When using Android

The message [Pairing request] may be displayed on the smartphone. The message will appear only for a few seconds, during which you should select [Pair & connect]. If the message disappears, swipe down from the top edge of the screen to display it again, or connect the camera again by following the instructions in "Connecting the camera (first-time connection)". If you are still unable to connect, refer to "Can't connect the camera" in the FAQ.

When using iPhone/iPad and the accessory selection screen is displayed

1. Wait for the camera model name to be displayed (this may take several tens of seconds). Select your camera when it is displayed.
   
2. A six-digit code will be displayed. Check that the same number is displayed on the camera, then select pairing.
3. Follow the instructions on both the camera and the smartphone to complete the connection.