Article ID : 00246340 / Last Modified : 05/28/2020

You cannot import videos recorded on tape

    If you do not own a device that can play video tapes, you cannot import videos recorded on video tapes to a computer, etc. The support period for camcorders that use video tape, as well as repair services for camcorders, etc., has expired. If you want to import videos recorded on video tapes to a computer, etc., please consider using a video conversion device from another manufacturer or contact a video conversion service at your own risk.

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