Article ID : 00029142 / Last Modified : 02/15/2018Print

The sound is interrupted or keeps cutting on and off while driving.

    If the sound keeps cutting on and off or if there is an interruption in sound while driving, this could be an indication that there is a short in the speaker wires or a loose connection in the installation. It is recommended that a qualified professional installer inspect the speaker wires and installation.


    • If this issue occurs while playing a CD, consult the instruction manual of your CD player or changer for information regarding Electronic Shock Protection (ESP).
    • If this issue is occurring on a Bluetooth® wireless equipped radio during bluetooth transmission, it may be that your signal is being interrupted by high frequency noise caused by the vehicle's motor or electrical system. Installing a noise suppressor or having the wiring checked for proper grounding may help resolve this issue.