Article ID : 00032540 / Last Modified : 06/18/2014

Pictures taken with the camera have a blue or orange tint.

Applicable Products and Categories of This Article

Different camera settings can cause all pictures taken to be recorded with a blue or orange tint. Follow the procedure below to troubleshoot this issue.

  1. Set the Program AE mode to automatic.
  2. Try using a different White Balance setting.
  3. Take pictures in other locations with different lighting.

    NOTE: Some indoor incandescent or florescent lights can cause this effect.

The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. Go to Product Repair.